Terms & Conditions


These terms and conditions supersede any conditions shown on your gift card.

Gift Card may not be exchanged for cash.

Gift Card is not a cheque guarantee, credit, debit, charge card or linked to a bank account.

When using your Gift Card, the cost of your purchase will be deducted from the balance on the card. The remaining balance may be applied to future purchases. Change will not be given.

We will not be held liable for damaged, lost, or stolen Gift Cards, protect as you would cash.

We reserve the right to amend the terms and conditions at any time without notice and take appropriate action, including the cancellation of the gift card.

Gift Card is only valid for use at Turknaz Restaurant (Brand).

The brand reserves the right to refuse redemption of your gift card at any time. We advise you to confirm with the brand prior to purchase that your gift card can be accepted as payment.

Gift Card may only be used to make payments to the brand assigned to it. You must not attempt to use Your Gift Card with any other brand.

Gift Card may not be topped up after use.

Physical postal delivered Gift Card must be activated online before they can be used.

Gift Card is not permitted to be used for mail order, telephone, internet or other non face-to-face transactions.

Gift Card balance does not attract interest.

Gift Card is not permitted to be used for identification purposes.

Gift Card may not be used for preauthorised regular payments, for gambling, or for any illegal purposes.

We may restrict use of your Gift Card if:
We suspect that the Gift Card is being used for, or is in any way associated with, fraudulent or illegal activities
We believe you have breached, or otherwise failed to comply with, these terms and conditions; or
In the event of exceptional circumstances which prohibit the normal operation of the Gift Card.

Gift Card will cease to be valid from the date of purchase; We refer to this date as Your Gift Card’s expiry date.

On the expiry date Your Gift Card will cease to function and you will no longer be entitled to use it. Any balance remaining on Your Gift Card at the expiry date will be forfeited; We therefore encourage You to use the full balance of your Gift Card prior to its expiry.

The United Kingdom Financial Services Compensation Scheme (FSCS) and other deposit protection schemes do not apply to Your Gift Card. This means that in the event the relevant Gift Card brand becomes insolvent Your Gift Card may cease to function and may become valueless. You will not be able to reclaim this money from the FSCS or any other deposit protection scheme.

Gift Card balance can be checked online.

Gift Card terms and conditions can be checked online.